Tuesday, August 22, 2006


Poo. I had been tooting their horn for the past couple of years.
But this year, despite zero claims, zero incidents, several discounts, and a clean record, they have raised the cost of insurance on my SV650, oh, about *400%!*

If the cost of insuring it went up, I assume it actually appreciated? Or else how does it cost more to insure than it did last year, given no other changes (aside from a longer history of being a great customer)?

Hey, guess what? Fuck you, Progressive!

You know I have never made a claim; you know I have never costed you a dime. It was free money for you. No more free money for you!

Here's how much the value of my bike, and therefor the cost of insuring it, has gone up:

Last year: $53
This year: $160
Percent change: + 200%

Last Year: $60
This year: $228
Percent change: +280%

Uninsured Property Damage:
Last Year: $7
This Year: $25
Percent Change: +258%

Comprehensive (no collision, $250 deductible)
Last Year: $57
This year: $432
Percent change: +658%

Total Premium for SV650
Last year: $177
This year: $845
Percent change: +377.4%

You'd think I got three DUI's and reported fifteen bikes stolen or something.
I mean, I'm sort of flattered that you think the value of my bike has gone up so much, or it's somehow become more cool.

Incidentally, the insurance cost on the DRZ shows that that bike actually *depreciated* during the same period, by 64%. That doesn't surprise me, given what I know about what that bike's been through this past year.

I contacted Mike Felder to come up with a better answer.
I switched to Progressive after I got sick of Pacific Specialty's bullshit. Progressive cost a little more, but their cusomter service was head and shoulders above and better.
But now it cost a *lot* more. Not worth it, particularly since I feel you're just trying to bilk me for no goddam reason. Is the value of your service going up? Have *I* become a greater risk? NO.

Mike tells me that Progressive (and some other companies) have been targeting SV650's. Which seems kind of dumb to me since I ride the damn thing, and, well, it's sort of a girl's bike.
I have to admit, they are kind of "crashy"
Maybe I need a different bike. I am not sport riding the thing, just toodling around, and really, it is a bit cramped. Beemer time?

Well, Mike found me a more reasonable company, but I am giving up that nice customer service. Nice customer service is not worth $500 per year. Nice customer servioce might be worth $100 per year. But for $500, I should get a weekend in Vegas along with it, or they should throw me a birthday party, something.

Mike Felder is great. Everybody call Mike.

Fuck you very much Progressive.

1 comment:

Julia said...

Just for fun get a quote from National General. I pay $235 a year for full coverage that includes $1500 in accessory/gear coverage. My deductible is 250 on comp, 250 on collision, 250 on accessory/gear. I ahve had nothing but excellent customer service in the 8 years I have been with them. I added my husband and his bike to my policy when we were just livin' in sin. When he totaled the super chicken their first questions and concerns were that my husband and I were doing ok. Checks arrived quickly and we got no flack from them at all.